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HCA CASE STUDY

 

"The solution designed and implemented by Computer Image allowed the migration of thousands of email accounts without the hiring of additional technology professionals resulting in significant cost savings."

MORE CASE STUDIES:

HCA Case Study
State of TN Case Study

 

THE

CLIENT

HCA is the nation’s leading provider of healthcare services composed of locally-managed facilities that include approximately 191 hospitals and eight outpatient surgery centers in 23 states, England and Switzerland. At it’s founding in 1968, Nashville-based HCA was one of the nation’s first hospital companies. With more than 18.7 billion dollars in assets, revenues reached almost 20 billion dollars in 2002. HCA and its affiliates employ almost 200 thousand people.

 
THE CHALLENGE

HCA needed to migrate to an email services for thousands of users without desiring to hire additional personnel or grant considerable administrative privileges. The current system required substantial technical knowledge in order to input or update data and would have required the hiring of numerous highly trained and highly paid personnel to achieve the set-up.

 
THE SOLUTION

CI IT devised a user friendly interface that would allow existing hospital administrators with standard technology capabilities to put in needed information by filling out questionnaires aided by a software wizard. The hospital administrators already had clearance and did not require additional security measures be enacted to allow them use of the system. Computer Image then used an automated messaging server to create the email accounts, assign the distributors list, create NT user accounts, and assign the necessary security all automatically.

 
  THE BENEFITS

HCA achieved the migration of thousands of email accounts without the hiring of additional technology professionals resulting in significant cost savings. The process was completed in a shorter time frame because the data could be entered directly by current hospital administrators. Security was protected because additional administrative privileges did not have to be granted to additional personnel to achieve migration to the new system.

 
 
 

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